Social assistance
Individual support, assistance for people experiencing homelessness, older people, people with disabilities, children and families, humanitarian aid and protection of social rights.
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POLICE911 SOCIAL
Helping people is our shared task
Support and assistance for people facing critical life situations.
Social assistance, rescue assistance and first aid. Practical support and information and consultation services.
About us
POLICE911 Social is the website and public name of the activities of the Department for Assistance and Support to Socially Vulnerable People of the All-Ukrainian Public Organization “Ukrainian Rescue Service”. Our direct hands-on work is carried out mainly in Odesa and its surrounding areas. Information and consultation support is not limited to one city or country.
Our principle: look for ways to help a person, not reasons to refuse.
Official website of the parent organization ↗Open full section →Three areas
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Our work
Rescue assistance
Operational support for people in critical situations, including participation in winter evacuation of people experiencing homelessness to warming centers and social centers.
Read more →First aid
Trained inspectors provide first aid within their qualifications until medical professionals arrive.
Read more →Select an area or “Read more” to open the detailed description.
Our projects and reports
This page presents completed projects, ongoing humanitarian work, plans and small thematic photo galleries. The main photo and video archive is stored separately.
Open full section →When help is needed
What you can contact us about
- How can I help an older relative who is alone?
- How can I arrange transport for a bedridden patient?
- Where can a person experiencing homelessness get help?
- How can I find temporary accommodation or a warming center?
- Where can I obtain care supplies for a mobility-impaired person?
- How can I restore lost documents?
- How can I find volunteers or a specialized organization?
- Where can I turn if one organization has refused assistance?
This list is not exhaustive: each person’s situation is considered individually.
Open full section →POLICE911 artificial intelligence consultation
The AI-based POLICE911 Telegram bot provides information and consultation support on social assistance, rescue assistance and first aid. A participant card is not required to receive a consultation. Participant cards are intended for people who are willing to help and contribute available resources.
Open the POLICE911 Telegram bot ↗
Consultation directly on the website is a future stage.
How POLICE911 works →Contact
Contact us
All-Ukrainian Public Organization “Ukrainian Rescue Service” · EDRPOU 33151635
Department for Assistance and Support to Socially Vulnerable People.
Head — Serhii Pekhteriev, human rights inspector.
Phone: +38 067 181 17 68
Email: pehterev@police911.org
Telegram: @Police911UA_bot ↗
Website: police911social.org ↗
Support us
We need volunteers, medium- and long-shelf-life food, clothing, footwear, bedding, hygiene supplies for children and adults, rehabilitation aids and other items for people with disabilities. We also welcome technical support and cooperation with organizations and initiative groups from different cities and countries.
Financial details are not published.
Open full section →Data protection
Privacy Policy
Receiving an information consultation through the Telegram bot does not require creating a participant card. This does not mean complete anonymity: messages and technical data may be processed by Telegram, POLICE911 and connected services.
The actual website logging settings are described in sections 1.6 and 6 of the Privacy Policy.
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